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Tutoring Services

Tutoring Services

Frequently Asked Questions

There is no charge for tutoring.

To see specific tutor availability for your courses:

  1. Click the Accudemia link
  2. Click New Appointment
  3. Select the appropriate service
  4. Click your course to see available tutors and time slots
  5. If you have questions, feel free to give us a call or Chat with Us!

If your course is unavailable or you need tutoring assistance right now, try accessing through your D2L course page.

You can schedule up to 10 appointments a week.

If you are wanting to schedule back-to-back appointments for the same course, there must be a 2 hour period between the end of the first appointment and the beginning of the second. For example, if you meet with a tutor for MAT-150 from 12pm-1pm, you can schedule another MAT-150 appointment for 3pm on the same day.

If you are wanting to schedule back-to-back appointments for different courses, there is no restriction. For example, you can meet with a tutor for ENG-103 from 9am-9:30am and then meet a tutor for COM-100 from 9:30am-10:30am.

You are welcome to walk-in to meet with a tutor based on availability. Scheduled appointments online or in-person will have priority but do not let that stop you from stopping by to check tutor availability.

Yes. If you need any special accommodations during your tutoring session, please let your tutor know by:

  • Adding a note about your accommodations to your appointment before confirming, or
  • Attaching a file about your accommodations before confirming your appointment, or
  • Telling your tutor about your accommodations at the beginning of your tutoring session.
  • Attend class and refer often to your course syllabus
  • Take notes and mark the topics that are unclear
  • Make an honest attempt at your homework
  • Make a list of specific questions about your homework or notes
  • A list of specific questions or concepts to cover
  • Your course materials (textbook, notes, syllabus, prompt)
  • A way to take notes during the session
  • A growth mindset
  • Your student ID for an in-person session
  • A friendly person who is on your side
  • Access to white boards for practicing equations or mapping concepts
  • Your tutor will likely ask to see your course materials
  • You may be asked to practice on your own with a tutor nearby to help
  • Click the link in your confirmation email to log into Accudemia and Join the Session
  • You will be put in a wait room and then admitted to the session
  • Click the unmute button to unmute yourself in the bottom left
  • The tutor will ask you to describe what they can assist you with
  • You may be asked to share your screen by pressing the green button at the bottom of the page
  • Please call Tutoring Services at 815-825-9377 so that we can assist you.
  • If you are within 15 min of the start of your session please call Tutoring Services at 815-825-9377 so that we can assist you.

  • If it is before the 15 min time frame, please login to Accudemia to reschedule or cancel your appointment.
  • This will be recorded as a no-show in our system
  • After each no-show you will contacted by someone in Tutoring Services
  • If you have further questions, please contact Tutoring Services at 815-825-9377 or email